Tuesday, April 11, 2017

Remote assistance

Do you need someone to work on your computer for you? Do you know that an IT tech, such as A Better Tech, can work on your computer remotely?

What that means is, you can download a program and allow someone to access your computer through the internet. This is helpful for quick fixes, a system cleanup or even installing a device. It will save you money and time since you don't have to wait on a tech to show up. Plus, you have ultimate control over what the tech can do. This is very safe for you since you can deny anyone work that you don't trust.

A side note about having control of who can access your computer. Please be careful about who you let access your computer. Microsoft or your Internet Provider will not call you and charge you to do remote access on your computer. No one can know you have a virus without actually looking at your computer. So, if they call you and tell you that you have a virus, they're just trying to scam you.

Back to the remote support. We used to use TeamViewer to access customer computers. It's a great program and easy to use. But we have come across another program that we're trying out right now. It's called AnyDesk. So, if you need remote help, download the program from that link and then call us.

Thanks for visiting,

A Better Tech
contact@bettercomputertech.com
832-510-7222
bettercomputertech.com

Thursday, April 6, 2017

More User Friendly means More Complexity

We tell customers all the time "As manufacturers try to make technology easier for end users, they're actually making things more complex."

Look at the history of Operating Systems. Software companies try to make things better, yet more problems seem to pop up for you. Third party programs that you're used to using fail to work correctly and require you to spend money on an upgrade. Email apps start having security issues or won't connect to your email server properly. And, viruses and malware seem to get more abundant the more you work on your computer. Plus, if you get an upgrade to the Operating System instead of a fresh install, things get worse for you.

Printers are another problem. Ideally you would want to buy a printer, take it home, run an install program from a CD/DVD and just have the printer work. Unfortunately that's not always the case. Sometimes it can take quite a while to actually get your printer to work properly.

I could go on all day about the different issues caused by "User Friendly" services, but neither of us wants that. The best advice is to embrace the beast and try to stay up to date on technology. Or, if you don't have time for that, find you a good IT tech to help take care of all these problems for you. And there's plenty of them around.

Thanks for visiting,

A Better Tech
contact@bettercomputertech.com
832-510-7222
bettercomputertech.com

Tuesday, April 4, 2017

Dust your computer

Dusting may not be something you enjoy doing, but it is required to help keep your computer running properly.

On a desktop, you can just open the side of the case and use some sort of pressurized air to blow all the dust out of the system as well as the fans and power supply.

On a laptop, there should be a vent on the side, back or bottom. If you use pressurized air to blow out that vent, you can help keep your laptop running cooler. Ideally you would want to disassemble the laptop to make sure all the dust is cleaned out, but just cleaning the vent on a regular basis can help.

Keeping the dust out of your computer will help with cooling which in turn helps your computer run better. Excessively hot electronics work too hard to cool down and it causes everything to run slower.

Thanks for visiting,

A Better Tech
contact@bettercomputertech.com
832-510-7222
bettercomputertech.com