Thursday, November 30, 2017

Fresh install is recommended

Many of the computers we work on are usually brought to us because they are running extremely slow, or something has quit working after an update. Unfortunately, when most end users were pushed into upgrading their Operating System to the latest version, the upgrades didn't go well and it caused a lot of problems for a lot of people. So, we do a fresh install of Windows and put everything back the way it should be.

Microsoft and Windows even recommend that a fresh install is the way to go.


We don't necessarily recommend the fresh install be done the way it is shown above, but it couldn't hurt to try. Just make sure you have your files backed up. Always have 3 copies of your files since they could be lost without any notice.

Thanks for visiting,

A Better Tech
contact@bettercomputertech.com
832-510-7222
bettercomputertech.com

Tuesday, October 31, 2017

Default Printer

The newer versions of Windows are pretty good at connecting to and setting up your existing printer. But there is one setting that you may not be aware of. This setting causes the default printer to change every time you print to a different printer. And this can be frustrating if you are in a hurry. If your file doesn't print where you think it should, or at all, then you have to figure out why. So, take a look at the setting in the image below. And, while you're in this screen, make sure the printer you want is set as default.



Thanks for visiting,

A Better Tech
contact@bettercomputertech.com
832-510-7222
bettercomputertech.com

Monday, October 9, 2017

New Windows 10 update

If you have Windows 10 on your computer, there will be a new update coming on October 17th. Microsoft promises a lot of good things with this update. We're looking forward to seeing how well things go with this update. If you want to read more about the update, check the announcement from Microsoft for details.

This update will probably happen in the middle of the night while you're not using your computer, and you shouldn't notice any difference other than the new features. Of course, if you do have any questions or need help making sure the update is done properly, you can always contact a reputable technician.

Thanks for visiting,

A Better Tech
contact@bettercomputertech.com
832-510-7222
bettercomputertech.com

Wednesday, September 27, 2017

Virus Threat Resources

Get information about the latest Internet threats and Viruses from these top Anti Virus Software companies.


Kaspersky

Symantec

Bitdefender

McAfee

AVG

F-Secure

Thanks for visiting,

A Better Tech
contact@bettercomputertech.com
832-510-7222
bettercomputertech.com

Friday, August 25, 2017

Virus Alert Warning


If you've ever seen one of these on your screen, DO NOT CALL THE NUMBER!

These screens that pop up on your computer while you're browsing the internet are scams. If you call the number, someone will want access to your computer and your bank information or credit card. This is how Identities get stolen and people lose a lot of cash. Not to mention creating a serious issue on your computer that will need to be remedied at your cost.

The best thing to do is use Alt+F4 to close the window down. Then disconnect your internet access whether it be WiFi or Ethernet. You can disconnect your WiFi in Windows, or unplug the Ethernet cable from your computer.

Once you have taken care of that, you can go through the many steps to remove the threat yourself or call a reputable repair technician. There are plenty of them in your area. Use your phone or another computer to find the help you need.

Thanks for visiting,

A Better Tech
contact@bettercomputertech.com
832-510-7222
bettercomputertech.com

Thursday, July 27, 2017

Windows Password vs Pin

So, I want to talk about your login screen on your computer. This is the screen that you see when you turn on your computer or wake it from sleep. You'll see a round image and your user name with a spot to type in your password or pin.

The thing I want to make you aware of is the difference between a password and a pin. When you first setup Windows 10 after an upgrade, fresh install or if you bought a new computer, you were given the opportunity to sign into an existing account or create a new account. During this process, you used a password to access this account. Unless you used a local account, you now have an online Microsoft Outlook account that requires the password you created to access it.

Now, here's where the tricky part comes in. While you're in the process of setting up that computer, and after you have signed into that online account, you are given the opportunity to create a PIN for accessing your computer. A lot of people do this because it seems like a secure and easy way to access your computer. And it works fairly well. But, what you need to understand is that the password you created is still necessary to connect to the account you originally created.

We work with many customers that never remember that password because they think, based of what Microsoft tells them, that that PIN is the only thing they need to access their account. Well, if you reset that computer or have the Operating System installed from scratch, you will need that password to access your account before you can setup the PIN again.

So, the purpose of this post is to remind you to keep track of ALL of your Passwords and the coordinating PIN's that might go along with them. As with most things that you log in to now days, you'll likely need both of them to get things back to normal when you have a catastrophe on your computer.

Thanks for visiting,

A Better Tech
contact@bettercomputertech.com
832-510-7222
bettercomputertech.com

Monday, July 17, 2017

OCCASIONAL ROUTINE MAINTENANCE!

Here are some things you can do to help maintain your computer and keep it running smoother for longer.

Start by running disk cleanup to clear out all the temporary system files from your computer. This program can be found in Windows administrative tools or by searching for it in the Windows search component. The program is completely safe and won’t delete anything you need.

Then you'll want to clear the cache and history from any other web browsers you might use. Somewhere in the browser settings, you can find the option to do this. Understand, when you do this, it will log you out of any sites you were previously logged into.

Next you can go through your installed programs and uninstall any old programs you don’t use, or that look suspicious. Be cautious here, because some of your drivers and other program software can be removed as well. If you're not sure, you can ask us.

After that, run a scan with your anti-virus software, then with Malwarebytes and lastly run one of the on line scanners we link to on our site.

Thanks for visiting,

A Better Tech
contact@bettercomputertech.com
832-510-7222
bettercomputertech.com

Monday, June 26, 2017

F Keys and Switches

Occasionally we get calls from customers that they are unable to connect to their WiFi Network. Sometimes it turns out to be a control switch on the laptop itself. If you look at the image below, you'll notice there is a switch for turning the WiFi on and off.


These switches can also be located on the side of the laptop with some models. If your WiFi doesn't seem to be working properly, try to locate a switch.

Another place they can be located is in the F keys. Using the FN key at the bottom left of your keyboard along with a select F key will disable or enable your WiFi. The icon on the F key will look similar to the WiFi icon on the switch above. You can see what the F keys and FN key look like in the picture below.


(NOTE: If holding the FN key and an F key doesn't work, try it without the FN Key.)

Wednesday, June 21, 2017

Lightning damages computers

With the storm coming to South East Texas this week, I decided to take a minute and remind you that lightning strikes and power spikes can damage your computer.

A surge protector can help, but if your house takes a direct hit, that may not protect your electronics from damage. It's better to have everything disconnected from the wall. Especially your Ethernet cable. Since current takes the path of least resistance, the majority of surge problems happen through the Ethernet cable and will damage nearby components once it hits your motherboard.

Sometimes, things like this are repairable, but at a significant cost. And other times, you could lose everything and have to start new with a blank slate. So, take a few minutes and protect your electronics for any impending damage. But, if your computer does get damaged, bring it to us. We can help.

Thanks for visiting,

A Better Tech
contact@bettercomputertech.com
832-510-7222
bettercomputertech.com

Monday, June 19, 2017

DON'T BUY ($$$) INTO THE POP UPS!

One of the biggest computer problems we see is customers with a Virus that they got after they clicked on a pop up or ad that told them they “NEEDED” the product being sold. We’ve also seen many customers that have bought unnecessary ad on programs that advertising convinced them they needed. These ad on programs are usually something that is advertised in a program that is being used by the customer, but it’s not necessary to keep using the primary program.

So, as you’re working on your computer and you see an ad or pop up trying to sell you something, be cautious and research things prior to spending your hard earned money. You can prevent wasting money, ending up with more programs to slow down your computer or even worse, ending up with a virus that takes you down completely.

Thanks for visiting,

A Better Tech
contact@bettercomputertech.com
832-510-7222
bettercomputertech.com

Wednesday, June 14, 2017

WHY HAVE A BETTER TECH REPAIR YOUR COMPUTER?

Here at A Better Tech, we understand that you have many choices for having your computers and other devices repaired or maintained. Big companies offer extended warranties, repair evaluations and virus scans. But all that costs you extra when you don’t necessarily need it. Then they want to sell you more devices or software to make more of a profit. We don’t believe in up-selling customers just to make a profit. Our biggest goal is to provide an honest and fair service with a personal touch to give our customers a higher than expected repair experience. We treat your computer like it’s our own, with only one technician doing all the work from start to finish to provide the best possible repair available.

EXPERIENCE & EXPERTISE

A Better Tech is a locally owned business with only two people running the show. Our technician, Robert, has earned an Associates Degree in Electronics Engineering, which includes several credit hours of different aspects of Computer Science. For the last 20 + years, Robert has made a full time hobby out of troubleshooting and repairing all kinds of computer hardware and software problems. In 2014 we decided to create A Better Tech to help local customers and small businesses solve the problem of not being able to afford a full time repair technician or IT tech for their computers and other devices. With several years of technology and management experience and training, we offer “The techy guy down the street” service in a professional and formal atmosphere.

VALUE & UNPARALLELED SERVICE

We are not here to get rich off of your hard earned money. We’re here to help individuals and small businesses maintain their expected level of needs from today's technology. We asses each customers situation and provide suggestions so you can make an educated decision to benefit your personal needs. All work is done in house, as opposed to being shipped off somewhere else, which gets you back in service in a more timely manner. The customers needs are our number one priority.

Thanks for visiting,

A Better Tech
contact@bettercomputertech.com
832-510-7222
bettercomputertech.com

P.S. Check out our repair special

Tuesday, June 6, 2017

Your photos may not be gone!

Did your computer crash? Are you upset because you think all those photos of your kids are gone? That may not be the case. We can recover those photos for as little as $65.



Of course, if you'd rather recover the files yourself, it is definitely something you can try at home. You will need a completely different desktop computer to hook your hard drive to. Or if you only have a laptop, you just need an adapter that can be bought from a local retail store.

Once you have your hard drive pulled out of the defective computer and hooked up to the good computer, then you need some sort of hard disk recovery software. There are many options that are fairly easy to use. Just check online and pick one that you think will work for you.

After you have recovered the files from the old hard drive, then it's just a matter of going through and picking the files you want to keep and the ones you want to get rid of.

If you need any help, A Better Tech is here to help.


Thanks for visiting,

A Better Tech
contact@bettercomputertech.com
832-510-7222
bettercomputertech.com

Friday, June 2, 2017

Do you have a virus?

If you think you might have a virus, you can try an online scan to make sure?

Try this one at Trend Micro.

Or go to our website to find others.

Thanks for visiting,

A Better Tech
contact@bettercomputertech.com
832-510-7222
bettercomputertech.com

Wednesday, May 17, 2017

Service your own computer

We wanted to give you some info on how to work on your own computer. Rather than rewrite all the blog posts already on the internet, we decided to link to another article that has a lot of good information. If you have a question about any of it, feel free to contact us for info.

How to Service Your Own Computer...

Tuesday, April 11, 2017

Remote assistance

Do you need someone to work on your computer for you? Do you know that an IT tech, such as A Better Tech, can work on your computer remotely?

What that means is, you can download a program and allow someone to access your computer through the internet. This is helpful for quick fixes, a system cleanup or even installing a device. It will save you money and time since you don't have to wait on a tech to show up. Plus, you have ultimate control over what the tech can do. This is very safe for you since you can deny anyone work that you don't trust.

A side note about having control of who can access your computer. Please be careful about who you let access your computer. Microsoft or your Internet Provider will not call you and charge you to do remote access on your computer. No one can know you have a virus without actually looking at your computer. So, if they call you and tell you that you have a virus, they're just trying to scam you.

Back to the remote support. We used to use TeamViewer to access customer computers. It's a great program and easy to use. But we have come across another program that we're trying out right now. It's called AnyDesk. So, if you need remote help, download the program from that link and then call us.

Thanks for visiting,

A Better Tech
contact@bettercomputertech.com
832-510-7222
bettercomputertech.com

Thursday, April 6, 2017

More User Friendly means More Complexity

We tell customers all the time "As manufacturers try to make technology easier for end users, they're actually making things more complex."

Look at the history of Operating Systems. Software companies try to make things better, yet more problems seem to pop up for you. Third party programs that you're used to using fail to work correctly and require you to spend money on an upgrade. Email apps start having security issues or won't connect to your email server properly. And, viruses and malware seem to get more abundant the more you work on your computer. Plus, if you get an upgrade to the Operating System instead of a fresh install, things get worse for you.

Printers are another problem. Ideally you would want to buy a printer, take it home, run an install program from a CD/DVD and just have the printer work. Unfortunately that's not always the case. Sometimes it can take quite a while to actually get your printer to work properly.

I could go on all day about the different issues caused by "User Friendly" services, but neither of us wants that. The best advice is to embrace the beast and try to stay up to date on technology. Or, if you don't have time for that, find you a good IT tech to help take care of all these problems for you. And there's plenty of them around.

Thanks for visiting,

A Better Tech
contact@bettercomputertech.com
832-510-7222
bettercomputertech.com

Tuesday, April 4, 2017

Dust your computer

Dusting may not be something you enjoy doing, but it is required to help keep your computer running properly.

On a desktop, you can just open the side of the case and use some sort of pressurized air to blow all the dust out of the system as well as the fans and power supply.

On a laptop, there should be a vent on the side, back or bottom. If you use pressurized air to blow out that vent, you can help keep your laptop running cooler. Ideally you would want to disassemble the laptop to make sure all the dust is cleaned out, but just cleaning the vent on a regular basis can help.

Keeping the dust out of your computer will help with cooling which in turn helps your computer run better. Excessively hot electronics work too hard to cool down and it causes everything to run slower.

Thanks for visiting,

A Better Tech
contact@bettercomputertech.com
832-510-7222
bettercomputertech.com

Thursday, March 30, 2017

IF THEY CALLED YOU, IT'S PROBABLY A SCAM!

No one from Microsoft, or any other technology company, will call you and know that you have viruses on your computer. This is not possible, so do not allow anyone to have remote access to your computer unless you’re 110% sure they are an actual tech that is trying to help you out. And if they called you, they're probably not.

Check our website for more tips on maintaining your personal PC.

Thanks for visiting,

A Better Tech
contact@bettercomputertech.com
832-510-7222
bettercomputertech.com

Wednesday, March 22, 2017

Renew your computer

Believe it or not, just because your computer starts to run slow or do things it shouldn't, you don't have to replace your computer with a new one.

Newer versions of Windows provide a method for refreshing your PC to a completely functional state. If you go to your Settings, then select Update & Security, then Recovery you'll find a couple of options there to help you get your computer back in optimal working order.

NOTE: Be sure to back up ALL of your personal files before trying any of these steps. It is possible that everything on your hard drive could be erased, and we sure don't want you to lose all those pictures of your children.

If for whatever reason you're not comfortable doing any of these steps, A Better Tech can help you with this. For a nominal fee of $99 we can save all your personal files, restore your operating system to it's "out of the box" configuration", then spend the time to optimize your computer to run at it's very best. Once we're done with all that, as well as testing your hardware, we'll put your files right back where you can find them.

Bring your computer by our shop now to get your computer renewed and running the way you expect it too.

Our shop is located at:
2912 W. Davis St
Suite 140
Conroe, TX 77304

Thanks for visiting,

A Better Tech
contact@bettercomputertech.com
832-510-7222
bettercomputertech.com

Welcome to A Better Tech's Repair Tips Blog

Hello, and welcome to the Blog for A Better Tech. I am the owner of A Better Tech and hope to provide you with help in maintaining and repairing your personal computer. My intention is to create posts that you as a personal computer owner will be able to use to repair your own computer and save time & money. Technology is every changing and can be quite expensive. So, being able to maintain your computer and keep it running at peak performance is something that everyone can use. Hopefully you're able to find what you need here. If not, feel free to contact at anytime. Go to our website, bettercomputertech.com, for contact information.

The technician at A Better Tech has 20 years of experience with all kinds of computer related issues and is quite capable of making just about any computer run at it's very best. Most of the information you see on this blog will be information he as gleaned over his career as an Electronics Engineer and Computer Repair Technician. If for any reason you're unable to repair your own computer, our technician can certainly take care of it for you and at a reasonable cost. Our rates are fair and straightforward. We believe in providing honest and affordable business so our customers can continue to enjoy the technological aspect of their lives.

Until we're able to add more information to our Blog, feel free to check our website for some information and other tips that will get you started with keeping your computer running well.

Thanks for visiting,

A Better Tech
contact@bettercomputertech.com
832-510-7222
bettercomputertech.com